Call Centre Dialer - Predictive Dialers, Preview Dialers, Progressive Dialers Posted By: Sunil Kumar

Call Centre Dialer and Its Types Now-a-days every business is starting up a call center to effectively deal with their customers. In these call centres the executives handle their customer queries and requirements over telephone. They are required to make as many calls as possible mainly for the business purposes of generating leads and increasing sales. In order to make calls, call centres make use of dialers. AND nbsp; Call centre dialer is most popular tool used in call centres to automate the process of dialing to external phone numbers so that the executives can attend to certain calls selectively. The call centre executives are usually provided with customers database and are asked to call various prospects. The list of number of customers they have to call per day is very large and thus dialing to each customer manually can be tiring and tedious process. So every call centre in order to increase the efficiency of their executives makes use of call centre dialers which automatically do the process of dialing on behalf of the executives. There are different types of dialers used in call centres. Some of them are preview dialers, predictive dialers, progressive dialers, power dialers.call center dialercall centre dialerspredictive dialerspredictive call centre dialerpreview dialersprogressive dialerspower dialerspredi